Warranty / Registration

GRETSCH DRUMS TWO-YEAR LIMITED WARRANTY

Gretsch Drums are warranted against defects in materials and workmanship for a period of 2 years from the date of original purchase through an authorized Gretsch drum dealer. All warranty claims and evaluations must be directed to Gretsch through an authorized dealer only. Authorized Gretsch dealers are conveniently located throughout the U.S. and internationally.

If a customer is unable to locate a local authorized dealer, we will advise the nearest dealer.
IMPORTANT: Do not return Gretsch products without first contacting a dealer. The dealer will obtain a "Return Authorization" from us.

The following conditions and limitations apply to all Gretsch Percussion Products:

1. Warranty Exclusions:

  • Drums purchased from a source other than an authorized Gretsch Dealer.
  • Any owner other than the original purchaser.
  • Defects caused by unreasonable use, neglect, moisture and/or temperature extremes, handling, shipping, or accidents.
  • Drums that have undergone unauthorized alterations or modifications, or whose serial number has been altered or removed.
  • Natural wood finishes or normal color changes of wood or shell covering materials.
  • Drum heads and sticks.
  • Incidental or consequential damages arising as a result of or related to a defect in or failure of Gretsch products.

2. Government Limitations on Warranties:
This warranty provides the original owner of Gretsch products with specific legal rights, and he/she may also have other rights which vary from state to state. The provisions of this warranty are governed by the laws of the state in which the original owner purchases the product(s) covered hereby. The warranty is enforceable only to the extent and in the manner permitted under that state's law.

 

Our Pledge to Gretsch Customers:

You've got our word! We stand behind our product and our reputation for quality. As a Gretsch customer, you have placed your confidence in a percussion musical instrument that is manufactured with you, the player, in mind.

Should a question arise concerning a warranty replacement or repair, notify your Gretsch Dealer and take the product to him/her for inspection along with the original bill of sale. Your authorized Gretsch Dealer is not an agent or independent contractor of Gretsch but may be able to correct certain defects covered by this warranty. If your dealer is unable to correct a defect covered by this warranty, the dealer will contact Gretsch for instructions regarding the return of the product for factory inspection and evaluation.

Warranty REGISTRATION

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Register up to 6 drum or snare models. If you would like to register more drums, please fill out the registration form again.

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* Please note that we require the original invoice in the event of a warranty claim.

* A fully completed form is required for registration. This warranty extension must be confirmed by GRETSCH DRUMS. GRETSCH DRUMS reserves the right to check all relevant data. GRETSCH DRUMS is not legally obliged to grant the warranty extension.

Please note our information concerning the warranty extension.

Thank you for your registration!