Privacy Policy

Responsible office

Thank you for visiting our website. Firstly, we would like to introduce ourselves to you as the data controller within the meaning of data protection law:

GEWA music GmbH
Oelsnitzer Str. 58
DE-08626 Adorf

phone: +49 37423 778-999

fax: +49 37423 778-9899

mobile: +49 37423 778-8999

email: ullmann@gewamusic.com

Geschäftsführende Gesellschafter Hans-Peter Messner, Marcel Messner

 

Data Protection Officer

PERGON Unternehmensberatung e. K.
E-Mail: datenschutzteam@pergon.net
Telefon: +49 3741 43 50 750

 

General information

In accordance with our legal obligations, we would like to inform you about the collection and use of your personal data.

When you use our website, personal data about you is collected. This can be done by you entering the data yourself - such as your e-mail address. However, our system also collects data from you automatically, such as your visit to our website. This takes place regardless of the device or software you use to access our website.

Any input of data by you on our website is voluntary; you will not suffer any disadvantages if you do not disclose your data. Without certain data, however, it is not possible for us to provide services or conclude contracts. We will inform you of such mandatory information in each case.

On this website, personal data of the user is only collected within the framework of the applicable data protection law, in particular the General Data Protection Regulation (GDPR). The technical terms used in the text are explained in more detail in Art. 4 of the GDPR. 

Data processing is permitted under the GDPR in three cases in particular:

  • in accordance with Art. 6 para. 1 lit. a and 7 GDPR, if you have consented to data processing by us; in each case, we will inform you in advance in this data protection declaration and on the occasion of the consent in accordance with Art. 4 No. 11 GDPR exactly for what purpose and under what circumstances your data will be processed by us.
  •  in accordance with Art. 6 para. 1 lit. b GDPR, if the processing of your personal data is necessary for the initiation, conclusion or fulfilment of a contractual relationship.
  •  pursuant to Art. 6 para. 1 lit. f GDPR, if, after a balancing of interests, the processing is necessary to safeguard our legitimate interests; this includes, in particular, our interests in analysing, optimising and securing the offer on our website - this includes, in particular, an analysis of user behaviour, the creation of profiles for advertising purposes and the storage of access data as well as the use of third-party providers.

 

Inventory data

We collect inventory data insofar as it is necessary for the establishment, content or amendment of a contractual relationship (including free of charge) between us and the user. This may include Customer data (e.g. name, address), contact data (e.g. email address, telephone number), service data (e.g. service ordered, term, fee). When establishing the user relationship, we will request this data from you (e.g. name, address and e-mail address) and also inform you to what extent the information is required to establish the user relationship.

 

Usage data

We also collect usage data to enable the user to utilise the services on our website. This may include Usage data (e.g. web pages or areas accessed, duration of visit, interest in services), content data (e.g. data entered or uploaded by you, texts, images, sounds, videos), metadata (e.g. identity of your device, location, IP address).

We only merge usage data if and insofar as this is necessary for billing purposes. Otherwise, we will only create pseudonymised usage data and only if you have not objected to this. You can send this objection at any time to the address given in the legal notice or to the controller named in this privacy policy.

The legal basis for this data processing is, on the one hand, our legitimate interests in analysing the website and its use in accordance with Art. 6 Para. 1 lit. f GDPR and, if applicable, the legal permission to store data as part of the initiation of a contractual relationship in accordance with Art. 6 Para. 1 lit. b GDPR.

 

Hoster

T-Systems International GmbH
Our website is made available on the Internet by a service provider (provider or hoster). We use the service of T-Systems International GmbH, Hahnstraße 43d, D-60528 Frankfurt am Main. We have concluded an order processing contract with our provider. According to this agreement, our provider is obliged to process your data only on our behalf and in accordance with our instructions. Further information on data processing by our provider can be found in the provider's privacy policy at https://www.t-systems.com/de/de/datenschutz. The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in the provision and use of our website on the Internet and, where relevant, the legal authorisation to store data in the context of the initiation of a contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR.

Each time you use this website, our provider processes information, the so-called server log files, which are automatically transmitted by your browser each time you access websites on the Internet. These are:

  • Your IP Adress
  • Type and version of your browser
  • host name
  • time of visit
  • the website from which you visited our website
  • the name of the website visited
  • the exact time of the visit and
  • the amount of data transferred

This data is only used for statistical purposes and does not allow us to identify you as a user.

 

Initial contact by electronic enquiry

If you contact us in electronic form (e.g. email, fax, telephone, messenger, etc.), we store and process the data that you have provided to us (e.g. name, contact information, content of the enquiry). The legal basis for this is our legitimate interest in effective customer communication pursuant to Art. 6 para. 1 lit. a GDPR and, insofar as it concerns an enquiry to enter into or fulfil a contract, also Art. 6 para. 1 lit. b GDPR.
We will only pass this data on to third parties if it is necessary (in accordance with Art. 6 para. 1 lit. b GDPR) for the fulfilment of the contract, if this corresponds to the overriding interest in an effective service (in accordance with Art. 6 para. 1 lit. f GDPR) or if your consent (in accordance with Art. 6 para. 1 lit. a GDPR) or another legal permission or obligation exists. 
You can request information from us at any time and free of charge about the purpose of the processing, the origin and, if applicable, the recipient of your personal data. You can also request the rectification, erasure and restriction of the processing of your personal data. You can object to the (further) processing of your data at any time and have a right to data portability as well as a right to lodge a complaint with the competent supervisory authority.

Your data will only be stored for as long as required for the purpose of the respective data processing. Further storage may be considered in particular if this is still necessary for legal prosecution or for legitimate interests or if there is a legal obligation to retain the data (e.g. tax retention periods, statute of limitations).

 

Consent

Where we ask for your consent to process your data, we will inform you in clear and easily accessible language about the cases for which you are giving your consent. Any consent we ask for is voluntary, any benefit you wish to obtain by giving consent can be obtained without consent, just ask us. 

For any consent, you have the right to withdraw any consent you have given us to process your personal data at any time. This can be done by sending an informal message, e.g. via our contact form, an e-mail to the e-mail address given in the legal notice or an unsubscribe link (if offered by us). Your cancellation does not affect the legality of the data processing carried out up to that point.

 

Storage period

Your data will only be stored for as long as is necessary for the purpose of the respective data processing. Further storage may be considered in particular if this is still necessary for legal prosecution by us or for our other legitimate interests. 
For your inventory data that was required for the fulfilment of a contractual relationship (including free of charge), this means that we store it until the complete fulfilment or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus a reasonable surcharge for any interruption of the limitation period.
For your usage data collected during your use of the website, this means that we will only store it for as long as is necessary for the proper functioning of our website and for as long as our legitimate interest allows. We will primarily only store statistical data in pseudonymised form.
In addition, we will store your data for as long as we are legally obliged to do so. These are in particular the tax retention periods, which are generally 6 or even 10 years.

 

Cookies

More than necessary cookies

Our website uses cookies and possibly technologies with a similar purpose such as pixels, web beacons or tags as part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimisation in accordance with Art. 6 para. 1 lit. f GDPR. A cookie is a data record with information that is stored on your end device (computer, tablet, smartphone, etc.) Cookies can be ‘session cookies’ that are automatically deleted at the end of your visit to our website. However, there are also persistent cookies that are stored on your computer for a certain period of time unless you delete them. This enables us to recognise your browser the next time you visit our website and to provide you with functions or offers based on your previous use. When you enter our website, we inform you about the types of cookies we use and give you the option of agreeing to individual types of cookies or not. We only load non-essential cookies once you have consented to their use. You can find more information on the services we use that utilise cookies or technologies with a similar purpose in this privacy policy. 

Your browser allows you to prevent the use of cookies completely or in individual cases. Please refer to the operating instructions for your browser for more information. You can also delete cookies; we have compiled some instructions on how to do this here:

für Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de  
für Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac  
für Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen  
für Edge: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies  
für Internet Explorer: https://support.microsoft.com/de-de/help/278835/how-to-delete-cookie-files-in-internet-explorer 

Blocking cookies may restrict the function of our website and other websites you visit. You can find more information on how you can manage, restrict or completely disable third-party cookies and technologies with a similar purpose in particular at 
https://www.aboutads.info/choices  
https://www.youronlinechoices.eu  
https://www.networkadvertising.org/choices 

 

Klaro

In order to obtain your consent to the storage of certain cookies on your end device and to document them in accordance with data protection regulations, we use the product Klaro from KIProtect GmbH within the scope of our legal obligation pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR and thus also our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
KIProtect GmbH
Bismarckstr. 10-12
10625 Berlin.
When our website is accessed, the following data is transmitted in the Klaro cookie Your consent or the revocation of your consent to the setting of cookies, a cookie set by Klaro in your browser, the type and version of your browser, information about your end device, the time of your visit to our website and your IP address in anonymised form. The collection of the IP address does not allow any personal reference due to the anonymisation and serves the sole purpose of proving the consent given.
Detailed information on the purpose of data collection and Klaro's privacy policy can be found at: https://klaro.org/resources/privacy
If you wish to revoke your consent, simply delete the cookie in your browser. To delete cookies that have been set, please refer to the ‘Cookies’ section at the top of this privacy policy. When you re-enter/reload our website, you will be asked for your cookie consent again. 

 

Rights of users

You can request information from us at any time and free of charge about the personal data we have stored about you. In order to prevent misuse, it will be necessary to identify you personally.

 

Erasure, rectification, restriction

You can request that we rectify (including by supplementing) incorrect data at any time, restrict the processing of your data or erase your data. This applies in particular if the purpose of the processing has expired, a required consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then immediately correct, block or even delete your personal data within the legal framework.

 

Objection

ANY PROCESSING OF YOUR PERSONAL DATA THAT WE BASE ON A BALANCING OF INTERESTS IN ACCORDANCE WITH ART. 6 ABS. 1 lit. f GDPR, YOU MAY OBJECT AT ANY TIME IF THERE ARE REASONS FOR THAT ARISE FROM YOUR PARTICULAR PERSONAL SITUATION. 
WE WILL THEN NO LONGER PROCESS YOUR DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS ON OUR PART.

 

Data transmission

You can request that we transfer the data stored about you in machine-readable form.

 

Complaint

If you feel that your rights have been violated by our data processing, you can lodge a complaint with the competent supervisory authority (you can find a list of authorities here).

 

Changes to the privacy policy

If it becomes necessary to change the privacy policy for legal or factual reasons, we will update this page accordingly. No changes will be made to the consents given by the user.

 

Data input

Encryption

When you enter data on our website, whether on a contact form, when registering, logging in or for payment purposes, the web page on which you enter the data is encrypted. This means that third parties cannot read what data you enter. You can recognise the encryption by the lock symbol in your browser and by the fact that the address line begins with ‘https’ instead of just ‘http’.

 

Contact Form

General contact form

If you fill out a contact form or send us an e-mail or other electronic message, your details will be stored for the purpose of processing the enquiry, possible follow-up questions or related further questions, and will only be used in the context of the enquiry.

The input of your data is encrypted so that third parties cannot read your data even if they have access to the network (e.g. in unprotected public W-LANs). 

The basis for this storage is our legitimate interest in communicating with interested users in accordance with Art. 6 para. 1 lit. f GDPR and, in the case of contract enquiries, also the storage of contract data in accordance with Art. 6 para. 1 lit. b GDPR.

Your data will remain stored as long as it is necessary to process the enquiry, in particular as long as storage is still required for contract fulfilment/processing, for legal prosecution by us or for our other legitimate interests or as long as we are legally required to retain your data (e.g. within the scope of tax retention periods).

 

Registrations

If you register on our website, we request mandatory and, where applicable, non-mandatory data in accordance with our registration form for the purposes specified below. 
The input of your data is encrypted so that third parties cannot read your data when you enter it.
The basis for this storage is our legitimate interest in communicating with interested users in accordance with Art. 6 para. 1 lit. f GDPR and, in the case of contracts - including free of charge - also the storage of contract data in accordance with Art. 6 para. 1 lit. b GDPR.
Your data will remain stored as long as the registration continues, in particular as long as the storage is still necessary for the fulfilment/execution of the contract, for legal prosecution by us or for our other legitimate interests or as long as we are legally obliged to retain your data (e.g. within the framework of tax retention periods).

 

Warranty registration

If you register a product via our website for warranty purposes, we will request data in accordance with our warranty form, as we do not allow anonymous use of our services. We will only use your data for the purpose of processing warranty claims.

 

Newsletter

Rapidmail

If you order the newsletter offered on our website, we will inform you in detail about what we inform you about, which of your data is stored and what it is used for. We will not pass on your data to third parties and will only use it for sending the newsletter. 

We will only send you the newsletter if you have given us your prior consent. You will receive an e-mail from us with a link, further information and a request for your consent. If you click on this link, you agree to receive the newsletter and advertising from us.

As we are legally obliged to record your consent as part of the so-called double opt-in, your order of the newsletter, the sending of our consent e-mail and your consent by clicking on the link will be recorded and stored according to time and place as well as with your IP address. 
The basis for the storage is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give us when you register for the newsletter. You can revoke this consent at any time by sending us an informal message (e.g. via contact form or e-mail or unsubscribe link in every e-mail). This cancellation does not affect the legality of the data processing carried out up to that point.

To send the newsletter, we use (as part of our legitimate interest in the technically flawless processing of our customer information and analyses) the provider

Mailingwork GmbH
Birkenweg 7
09569 Oederan
Homepage: https://mailingwork.de/impressum
Privacy policy: https://mailingwork.de/datenschutzerklaerung.

The provider stores your data in the EU in accordance with the GDPR. We have also concluded an order processing contract with the provider, according to which the provider processes the data in accordance with our instructions. 
For the handling of your data by our newsletter provider, please refer to their privacy policy https://mailingwork.de/datenschutzerklaerung. Our newsletter provider will only use your data for sending the newsletter and analysing this mailing on our behalf. Furthermore, our newsletter provider will only use your data to improve its own service. However, our newsletter provider will not use the data to write to you itself or pass your data on to third parties. 

The emails used by our newsletter provider contain a ‘web-beacon’ which sends the opening of the newsletter and/or the clicking of a link contained therein by you to our newsletter provider. Information about your browser, your location and your IP address is transmitted to our newsletter provider. This information is used to optimise our approach to you. 

Our newsletter provider also uses this data, but only in pseudonymous form (i.e. without enabling your identification) to analyse and optimise its own service. However, your data will never be used by the provider to write to you. 

Your data will remain stored as long as it is stored in our e-mail list, as long as it is still required for legal prosecution by us or for our other legitimate interests, or as long as we are legally obliged to retain your data.

 

Social Media

Social Media Links

General information

We use links to refer to our social media sites. Unlike social media plugins, links do not result in the social media platform finding out about your visit as soon as you access our site. However, like any link, they will result in your data being processed by the social media platform at the latest when you click on the link. As a rule, the social media platform will store cookies on your device or even save your usage behaviour for your account, especially if you are logged in yourself. The social media platform can use your data to analyse your user behaviour and use it for (interest-based) advertising. This may result in you being shown adverts inside and outside the social media platform. Please make it clear to yourself whether you want to accept this and only use a social media platform if you are sufficiently informed about the data processing there and agree to it (this applies in particular if you have not yet used it yourself) - we have attached links to the data protection declarations of the social media platforms.

 

Instagram

Our site uses links to our presence on the social network Instagram of Instagram LLC, now Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

It is just a normal link, so when you visit our site, Instagram does not find out about your visit to our website. However, if you click on the link, you will be redirected to Instagram, which will also inform Instagram or Facebook that you have visited our site.
Your data will be transmitted by Meta Platforms Ireland to Meta Platforms in the USA on the basis of the standard contractual clauses. This provider is also certified in accordance with the EU-US Data Privacy Framework. This means that data can be transferred to the USA in a legally secure manner on the basis of the adequacy decision concluded on 10 July 2023.

We have no knowledge of and no influence on the possible collection and use of your data by Instagram/Facebook after clicking on the link. For more information, please refer to Instagram's privacy policy at https://privacycenter.instagram.com/policy.

 

Social Media Videos

YouTube (two clicks)

We use the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for the integration of videos as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimisation in accordance with Art. 6 Para. 1 lit. f GDPR. Normally, when you access a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we use a two-click solution through which Google only learns of your IP address and your visit to our website once you have clicked the button. If you click on the plugin while you are logged into YouTube at the same time, Google can assign your use to your user account.

The data collected by Google may be transferred by Google to countries outside the EU, in particular the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. In addition, this provider is certified in accordance with the EU-US Data Privacy Framework. This means that data can be transferred to the USA in a legally secure manner on the basis of the adequacy decision concluded on 10 July 2023.

We have concluded an order processing contract with this provider, according to which this provider processes your data only on our behalf within the framework of the GDPR and in accordance with our instructions. Further information can be found in Google's privacy policy at https://www.google.de/intl/de/policies/privacy/. We also refer you to our general description in this privacy policy for the general handling and deactivation of cookies.

 

Analysis tools

Matomo

We use the open source program Matomo, a web analysis tool, as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimisation in accordance with Art. 6 para. 1 lit. f GDPR.


without cookies

We have hosted Matomo internally, so no data is passed on to third parties. Furthermore, we use Matomo without cookies, so that we do not collect more data than is already generated when pages are accessed on the Internet.

Our current privacy policy from 29.11.2024 applies